Multi-file search enables you to simultaneously search for and locate up to 1,000 files that are stored at Iron Mountain. This time-saving feature enables you to type in data, or cut and paste from a spreadsheet directly into the search field.
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Select Multi-File Search from the Search Tools drop-down menu located at the top of the Left-side Search Bar. The Multi-File Search screen opens.
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Select the Customer that the files belong to. The drop-down list displays only customers for whom you have been granted access by your system administrator.
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Select the field you will use to search records:
- SKP Barcode.
- Customer Box Number.
- File Description 1–9
- Type or paste SKP barcodes, customer box numbers or file descriptions in the entry area. Press <ENTER> or use a comma to separate your entries.
- Click Search.The Search Results screen opens with your results displayed. Refer to the instructions for Entering a Retrieval Order to add these items to your basket and place them on a retrieval order.
If Items Are Not Found During a Multi-File Search
If not all of your files are found during a Multi-File Search, a banner message displays at the top of the Search Results screen.
- Click the link in the message to view the SKP barcodes, customer box numbers or file descriptions for the items.
- When you have reviewed the missing items, click OK to return to the Search Results screen.
See Also
